Being an Effective Co-worker — Unit test Answers

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21
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It is important to define the problem during conflict resolution because both parties ______.

A
Are likely to begin arguing afterwards
B
Need to agree on the problem to solve it
C
Want a copy of the problem to give to the arbiter
D
Are likely to practice active listening during the process
22
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An effective team would never have ______.

A
Multiple long term goals
B
A series of coordinated deadlines
C
Unclear definitions of goals
D
Goals which mesh with the company culture
23

Greg believes that Japan’s attitude towards women is as ethical as Iran’s attitude towards women. Greg believes that right and wrong are defined by ______.

A
God/nature
B
Social context
C
Concrete circumstances
D
None of the above
24

A team suffering from resentment among team members should work on its ______.

A
Long term goals
B
Job satisfaction
C
Communication
D
Customer service
25

In the past, workers would usually complete ______.

A
A variety of tasks on a daily basis
B
The same tasks every day
C
Thinking based work
D
Management intensive work

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Being an Effective Co-worker — Unit test Answers…