AnswersFL-1700380-Career Research and Decision MakingHospitality and Tourism Career Pathways

Hospitality and Tourism Career Pathways — Unit test Answers

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1
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Ed and Ethel own a bed and breakfast. How might their duties differ from that of Mark, the director of a large hotel in the city?

A
Ed and Ethel hire employees to take reservations, clean rooms, and make breakfast, while Mark handles these tasks by himself.
B
Ed and Ethel likely have a maintenance man to handle problems, while Mark would perform maintenance by himself.
C
Ed and Ethel take reservations, clean rooms, and make breakfast, while Mark delegates these tasks to several hotel workers.
D
Ed and Ethel organize activities and plan day trips for customers, while Mark makes financial and hiring decisions.
2
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Ayla and Esteban are getting married. They hired Julian to plan the catering, location, and other details of the wedding. What is Julian’s job title?

A
event planner
B
hotel manager
C
concierge
D
recreation worker
3

Which task is common to both restaurant and lodging workers, but not to recreation workers?

A
handling money
B
taking reservations
C
motivating and teaching
D
preparing food and drink
4

Ignacio received his certificate in hospitality management. Which type of schooling would give him a certificate?

A
a two-year college
B
a vocational school
C
a four-year college
D
high school
5

Bobby wants to manage a chain of high-end restaurants. Which educational path will most likely lead to his success?

A
He should enroll in a graduate program in hospitality management and seek a job or internship at a restaurant.
B
He should enroll in an associate program for marketing and seek a job or internship at a restaurant.
C
He should enroll in a bachelor’s degree program in hospitality management and seek a job or internship at a restaurant.
D
He should enroll in culinary and bartending programs and seek a job or internship at a restaurant.
6

A person who wants to work in lodging, restaurant services, travel, amusements, and attractions wants to follow the career pathway known as

A
the Hospitality and Tourism career cluster.
B
the Tourism career cluster.
C
the Managerial career cluster.
D
the Hotels and Managerial career cluster.
7

Natalie wants to help customers in the recreation, attractions, and amusement pathway of the Hospitality and Tourism career cluster. Which role would Natalie most likely enjoy?

A
telling her customers what the local museum has to offer
B
finding a comfortable hotel that is cost efficient
C
booking a flight and rental car for a person taking a business trip
D
highlighting all the five-star restaurants in a town
8

A Las Vegas hotel wants to provide a better experience for its rapidly growing customer base from China. The hotel can best do this by hiring

A
Kristin, a Chinese restaurant owner who likes to cook authentic food.
B
Brian, a Mandarin interpreter who loves to interact with groups of all sizes.
C
Sam, a sign-language interpreter who prefers to work with small groups.
D
Rebecca, an event planner who wants to work with international tourists.
9

Aiken is in his first year of college. He wants to become a hotel manager. What should he do to help prepare for this career?

A
try to get an internship
B
build his physical strength
C
learn how to operate equipment
D
go to culinary school
10

What types of skills do people in the hospitality and tourism fields have in common? Check all that apply.

A
They must interact with customers in a professional manner.
B
They must take reservations and check in guests.
C
They must motivate and lead other people.
D
They must be adept at handling unexpected situations.
E
They must be capable of handling money.
F
They must create an itinerary for customers.
11

What best describes a career pathway in a lodging career?

A
A worker starts out as an amusement attendant, then becomes a recreation worker, and then becomes a gaming worker within five years.
B
A worker starts out as a bell hop, then becomes a night clerk, and then becomes a hotel manager within five years.
C
A worker starting out as a tour guide, then becomes a travel clerk, and then becomes a travel agent within five years.
D
A worker starts out as a server, then becomes a food preparer, and then becomes a head chef within five years.
12

Which best describes the difference in the duties of restaurant employees who work inside and outside a kitchen?

A
Kitchen workers clear tables and wash dishes, while the other restaurant employees take orders and prepare and cook the food.
B
Kitchen workers answer phones and handle advertising, while the other restaurant employees prepare drinks and set tables.
C
Kitchen workers greet guests and take orders, while the other restaurant employees prepare and cook food and clean dishes.
D
Kitchen workers prepare and cook food and clean dishes, while the other restaurant employees greet guests and take orders.
14

Which best describes the Hospitality and Tourism career cluster?

A
A group of careers that focus on going from one place to another for business, pleasure, or other reasons.
B
A group of careers that focus on the act of traveling, sightseeing, and enjoying activities that are specific to a location.
C
A group of careers that focus on being welcoming to guests, such as guests who stay for a meal or who stay overnight.
D
A group of careers that focus on providing people with food, a place to stay, assistance to travelers, and fun activities.
15

Which member of the restaurant and food/beverage service career is most likely to plan menus and direct workers?

A
a server
B
a bartender
C
a chef
D
a host/hostess
16

Four finalists have been selected for a job as a travel agent. Which candidate will most likely get the job?

A
Daniel, who has an associate’s degree in hospitality and tourism management and has traveled around the world for recreational purposes.
B
Susan, who has a certificate in reservation systems used by travel agencies and has completed a six-month internship at a travel agency.
C
Robert, who has a bachelor’s degree in hospitality and tourism management and has completed a six-month internship at a travel agency.
D
Stephanie, who has a high school diploma, experience traveling, and has worked as a part-time assistant at a local travel agency for three years.
17

Steve is staying at a hotel while on business in Chicago, but he forgot to bring his ties. Who would he most likely turn to for assistance?

A
a Housekeeper
B
a Hotel Manager
C
a Concierge
D
a Bellhop
18

Cynthia is a hospitality worker in the lodging industry who prefers to cater to small groups of people. She might want to open a

A
motel.
B
bed and breakfast.
C
hotel.
D
resort.
19

Which best explains why there are many job opportunities in the Lodging pathway?

A
The pathway requires a college education.
B
The pathway offers seasonal positions.
C
The pathway includes low-paying jobs.
D
The pathway has a high turnover rate.
20

Which workers are required to handle money as part of their job qualifications?

A
casino and hotel clerks
B
chefs and bartenders
C
tour guides and travel agents
D
maids and hostesses

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