Which of the following is an example of supportive communication?a.“We should talk about this when you are calmer.”b.“You shouldn’t do that.”c.“Are you sure about that?”d.“I’m always here if you need help with anything.”
Most communication falls into one of two, very broad, categories: supportive communication and aggressive communication.
Which of the following reflects "Understand Your Receiver"? a. Jane ushers her employee into her office to discuss job satisfaction. b. Elaine interjects gently into her friend’s discussion on recipes. c. Joy argues against planning another meeting on Friday. d. Mark asks Erin out on a date. Please select the best answer from the choices provided
Which of the following reflects "Be Aware of Feedback"? a. Amanda listened to her ebook on her way to work. b. Christine confronted KC about their group project. c. Ethan told Jacqueline about his latest invention. d. KC stayed after class to talk about the grade he received on his research paper. Please select the best answer from the choices provided
Which of the following does not reflect the second step of effective communication?a.Ken bows to a Japanese businessman when he greets him.b.Joy lowers her voice when she asks about her friend’s condition.c.KC interrupts his teacher’s lecture to ask a question.d.Eric conducts himself in a professional manner during his interview.
What is the third step of effective communication?a.Be clear about your goals. b.Choose effective words. c.Be aware of feedback. d.Understand your receiver.
What is the second step of effective communication?a.Be clear about your goals. b.Adjust your communication based on the feedback. c.Choose effective words. d.Understand your receiver.
Which of the following reflects "Adjust Communication Based on Feedback"? a. Michelle explains her presentation to the board. b. Mike interviews a woman for a position. c. Caley researches more about her thesis paper. d. Fatimah listens patiently to her daughter. Please select the best answer from the choices provided
_______________ is communication that indicates a willingness to work together in a spirit of trust, understanding and acceptance.a.Effective communicationb.Cooperative communicationc.Supportive communicationd.Defensive communication
_____________ is communication that creates mistrust, hostility or hurt and indicates a desire for conflict rather than cooperation.a.Hostile communicationb.Defensive communicationc.Aggressive communicationd.Offensive communication
Did you find these answers helpful?
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