Using Verbal Messages Effectively Answers

10 verified answers3 views
7

What is the difference between supportive and defensive communication?

Answer:

Supportive communication shows respect, empathy, openness, and cooperation, while defensive communication involves blaming, criticizing, withdrawing, or responding in a hostile way.

10

How can you work on building positive relationships?

Answer:

Build positive relationships by listening actively, communicating honestly and respectfully, showing empathy and appreciation, keeping promises, and working together to resolve conflicts.

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