Workplace Etiquette Answers

John from sales has just sent you an e-mail. He needs a decision made on the Johnson account as soon as possible. You can make the decision, but you feel like you’d like to ask your boss for her advice. Unfortunately, she is in a business meeting, and the decision needs to be made very soon. You decide to take the initiative and ______.a.Interrupt your boss to make the decisionb.Ask a coworker to make the decisionc.Wait to make the decisiond.Make the decision

Identification with a group based on shared characteristics, including skin color, place of origin, cultural ties, and language is called ______.a.Diversityb.Racec.Ethnicityd.Religion

If your coworker is making a quick private call, you should ______.a.Ignore them, so you can concentrate on your workb.Listen carefully, so you can tell others what you hearc.Report them to your supervisor, so they can be punishedd.Make your own phone call, so they see how it feels

In dangerous professions like law enforcement and construction, women are ______. a. Unable to find work b. Respected professionals c. Are thought to be incapable of this work d. Minor consultants Please select the best answer from the choices provided

When you have to talk to your supervisor about a problem, it is a good idea to offer your own ______.a.Solutionb.Complaintc.Gossipd.Feedback

New viewpoints and ideas are valuable to companies because it allows them to ______.a.Challenge old ways of thinkingb.Steal competitors ideasc.Write books about improving businessesd.Stay fresh without changing anything they are doing

You should assume that emails not addressed to you are ______.a.Publicb.Unimportantc.Privated.Unethical

One way to overcome generational distinctions is to ______.a.Acknowledge that men and women can do tasks equally wellb.Tolerate ideas that come from different culturesc.Listen carefully for ideas everyone can agree ond.Favor the habits of one generation over another

Simplified and inaccurate beliefs about groups of people are called ______.a.Ethnicityb.Diversityc.Stereotypesd.Distinctions

Most people reject what they don’t understand because ______.a.It is too expensive to changeb.It challenges their own ideasc.It must either be rejected or it must be acceptedd.It is humiliating to try to understand something