Workplace Etiquette

Question 1

Gossip during work is ______.a.Unavoidableb.Entertainingc.Distastefuld.Proper

Question 2

A compromise can only be reached when ______.a.Both sides agreeb.One side agreesc.Neither side agreesd.An arbiter is involved

Question 3

If you share space with other employees, when making phone calls, you should make sure that you ______.a.Speak as loudly and clearly as you want tob.Whisper to avoid letting coworkers hearc.Speak only loud enough to be heard on the phoned.Leave the office before making business calls

Question 4

Justify the following statement: “Diversity should exist in the workplace.”

Question 5

The understanding, acceptance and celebration of differences among people is called ______.a.Stereotypingb.Etiquettec.Diversityd.Arbitration

Question 6

When getting feedback from your supervisor, you should make sure that they know that ______.a.You resent their criticismsb.You understand their criticismsc.You will ignore their criticismsd.You will offer your own criticisms

Question 7

Which of the following is a breach of etiquette?a.A girl quietly reads a book at the libraryb.A man stands in line at a crowded bankc.A woman talks on her cell phone at the dinner tabled.A teenager greets another teenager and they shake hands

Question 8

What
is the best way to combat stereotypes in the workplace?

Revolt · Accepted Answer

The best way to combat stereotypes is to expose those who hold the stereotypes to positive experiences with the group which they are prejudiced against.  Education is the best way to combat stereotypes.  Stereotypes in the workplace are difficult to combat because many people who believe stereotypes may not realize that they are prejudiced.

Question 9

Describe the purpose of the rules of etiquette.

Revolt · Accepted Answer

Rules of etiquette are in place to help people in social situations deal with each other appropriately.  Etiquette helps us to show respect, to be accepted by the larger group and to show good manners.

Question 10

Why
do some people feel threatened by diversity?

Revolt · Accepted Answer

Diversity can be threatening because it forces people to confront their own ignorance and prejudices.  Diversity introduces a change in behavior or attitude which may threaten assumptions made by people.

Workplace Etiquette Answers

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