Workplace Etiquette Answers

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1
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In dangerous professions like law enforcement and construction, women are ______.

A
Unable to find work
B
Respected professionals
C
Are thought to be incapable of this work
D
Minor consultants
2
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Most people reject what they don’t understand because ______.

A
It is too expensive to change
B
It challenges their own ideas
C
It must either be rejected or it must be accepted
D
It is humiliating to try to understand something
3

Simplified and inaccurate beliefs about groups of people are called ______.

A
Ethnicity
B
Diversity
C
Stereotypes
D
Distinctions
4

When will diversity affect the workplace?

A
In ten years
B
In five years
C
In one year
D
It already does.
5

It is impossible for those who have good intentions to have a cultural misunderstanding.

A
T
B
F
6

It is possible to succeed in practicing business etiquette by simply ______.

A
Being courteous and thoughtful
B
Sticking to your opinions stubbornly
C
Making more money than anyone else
D
None of the above
7

John from sales has just sent you an e-mail. He needs a decision made on the Johnson account as soon as possible. You can make the decision, but you feel like you’d like to ask your boss for her advice. Unfortunately, she is in a business meeting, and the decision needs to be made very soon. You decide to take the initiative and ______.

A
Interrupt your boss to make the decision
B
Ask a coworker to make the decision
C
Wait to make the decision
D
Make the decision
8

Bill explains that men and women approach many tasks in different ways. He explains that while their approaches are different, men and women should be judged on the quality of their work. Which principle is Bill demonstrating?

A
Sexism
B
Stereotyping
C
Respect
D
Harassment
9

Which of these rules of etiquette exists at every workplace?

A
On Fridays more casual dress is allowed.
B
Take care to be thoughtful about your coworker’s needs
C
The most junior employee will take everyone’s lunch orders
D
Work begins at 7 AM and you cannot be more than 1 minute late.
10

The harm of stereotypes are likely to be aggravated in ________.

A
Learning situations
B
Conflict situations
C
Living situations
D
Realistic situations

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