21st-Century Skills: Business Letter

Question 8 of 10 • ARC English 10 Semester 2 CR/Summer

Which statement is true?

Answer

It's important to be clear and specific about the product or service and what went wrong.

It's best to address your letter “To whom it may concern” so it reaches the right person.

The format of your letter is not important. What matters is what you say.

To save time, you should go directly to the top with your letter of complaint.

Poetry: "The Lake of the Dismal Swamp" by Thomas Moore

Vocabulary: Denotations and Connotations

Poetry: "The Lake of the Dismal Swamp" by Thomas Moore