21st-Century Skills: Professional Electronic Communication Answers
Using a separate profile on social networking sites to promote your business __________.
When is it not appropriate to send a message via e-mail?
Read the e-mail below and answer the question that follows.
Responses may vary but should include some or all of the following information: This is an example of a subject that might be best handled in a face-to-face communication or via a phone call rather than an e-mail. Since it concerns personal time off, it should only be sent to the individual involved, not “all employees.”
What is the definition of “innuendo”?
What should you be sure to do before you send an e-mail in a professional setting?
Responses may vary but should include some or all of the following information: Determine if e-mail is the best way to communicate the issue; then, double-check recipients to make sure you have included everyone who needs the information and no one who does not. Be sure your subject is descriptive and proofread the content. Finally, remember that business e-mail is not private and is a permanent record, so know your company’s policy regarding e-mail.
Read the sample post below and answer the question that follows.
Responses may vary but should include some or all of the following information: Although it may feel safe to post rants like this on your social networking site, the information could get back to your boss, who just might decide that it is time for you to find another job even faster than you’d wanted.
Why should you wait until you return from a vacation to post pictures and discussions about your trip?
Responses may vary but should include some or all of the following information: It’s best not to advertise via social networking sites that you are away from home. If you have not been careful in restricting who can see your information, you may be letting potential thieves know when it will be easiest to invade your home and steal your things. You should also be careful about posting that kind of information about friends or family.
What should you do if you are being cyberbullied?
Responses may vary but should include some or all of the following information: It’s important not to respond to the bully because doing so generally just escalates the problem. Tell a trusted adult about what is happening and save the evidence. You should also let your Internet or cell phone provider know, along with the operator of the site if it is happening online. If the bullying continues, notify the local police and consider consulting an attorney if it becomes serious. School authorities may also become involved if it involves students on campus.
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