AnswersAL-Career PreparednessProject Management Skills

Appropriate Email Use Answers

30 verified answers
1
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Fill in the blanks to help write this professional e-mail:

Answers:
Selection 1:Hello Design Team,
You may have heard, I am meeting with the VP (Vice-President) of Finance to highlight our team’s work on the Big Project.:I’d like to show our best work to the VP, which is why I am asking for your help now.
I want to have a slideshow of our best designs to present.:Please send me final versions of your best work so I can create the presentation.
Selection 4:Thanks for your support!
2
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E-mailPhone ✔ In person

A
E-mail
B
Phone
C
✔ In person
3

✔ E-mailPhone In person

A
✔ E-mail
B
Phone
C
In person
4

E-mail✔ Phone In person

A
E-mail
B
✔ Phone
C
In person
5

onlineby Text message✔ in person

A
online
B
by Text message
C
✔ in person
6

For each of the following, identify the best tool for the conversation: e-mail, phone, or in person.

Answers:
Your boss asked to see a draft of your next report.:E-mail
You want to discuss an opportunity for promotion with a career mentor.:In person
A coworker wants to share a meeting agenda with you.:E-mail
A meeting is taking place in five minutes and you are not sure where the meeting is being held.:Phone
7

Which of the following is the most professional way to start an e-mail to your new professor Dr. Kim An?

A
Hello Dr. An,
B
“Yo Kim,”
C
Skip the greeting.
D
KIM!
8

A junior employee sends the following e-mail to his entire work group:Hello everyone,Check out this link! It’s so funny!...Is this appropriate for work?

A
yes
B
no
9

You receive an e-mail from human resources meant to go to a coworker about her retirement options. How should you respond?

A
Forward the e-mail to the correct person.
B
Reply to the sender that you received the message in error and then delete the e-mail.
C
Send it to your boss so she or he can decide what to do with it.
D
Delete it and don’t say anything to anyone.
10

In most places of work, how long should it take someone to respond to an e-mail?

A
no obligation to respond
B
one hour
C
twenty-four hours
D
one week
11

good communication✔ netiquettebuilding professional relationships

Answers:
One of the principles of includes protecting:netiquette
by taking care of the information you send others by e-mail.:privacy
By practicing skills in e-mails, you can create a strong professional reputation for yourself.:professional communication
Sending e-mails is not always the best way to . Sometimes having a:build professional relationships
conversation is more efficient and friendly.:in person
12

Deciding when to quote an original e-mail is one challenge of effective communication. In which of the following e-mails should you quote the original e-mail? (select all that apply)

A
You respond to a price quote from a sales representative to tell them you need to think about the price.
B
You want to schedule a new meeting with a group you met with last week.
C
A coworker wants you to review an e-mail she is sending to a vender for clarity.
D
You want to start a new discussion with a contact who e-mailed you a newsletter a couple months ago.
13

Which of the following online activities seem appropriate for the workplace? (select all that apply)

A
watching a webinar to learn new job skills
B
watching TV online
C
seeking donations to support your election to the Senate
D
reading press releases from your company’s competitors
E
sharing career advice with your peers
F
sharing company secrets in a public forum
14

Protecting privacy online is a principle of netiquette. Which of the following can expose private information online? (select all that apply)

A
accessing someone’s account without their permission
B
quoting an e-mail with private information in it
C
sending private information to someone over e-mail
15

Your boss sends you an e-mail with some criticism of a report you submitted. Which of the following is the best way to respond?

A
THAT REPORT WAS PERFECT!
B
I will work on incorporating your suggestions before our deadline.
C
Do not respond at all. She will come find you if she wants to know if you read the e-mail.
16

Fill in the blanks to help write this professional e-mail:

Answers:
Selection 1:Hello Mr. King,
My boss asked me to get feedback from an expert on our proposed project schedule.:Would you be willing to look at my document?
The file is attached.:If you can get your feedback to me by the end of the week, that will help me meet my deadlines.
Selection 4:I appreciate your help,
17

Fill in the blanks to help write this professional e-mail:

Answers:
Selection 1:Hello Design Team,
You may have heard, I am meeting with the VP (Vice-President) of Finance to highlight our team’s work on the Big Project.:I’d like to show our best work to the VP, which is why I am asking for your help now.
I want to have a slideshow of our best designs to present.:Please send me final versions of your best work so I can create the presentation.
Selection 4:Thanks for your support!
18

Why would you choose to use professional language in your e-mail? (select all that apply)

A
demonstrates your respect for the recipient
B
helps keep your message clear
C
proves that you are smarter than your reader
D
shows how you expect to be treated in professional communication
19

If you had to tell that employee why it was not a good idea to send that e-mail, which of the following would you mention? (select all that apply)

A
The language was not professional.
B
The e-mail was not work-related.
C
The e-mail did not include an appropriate greeting.
D
The e-mail shows that the employee has been surfing the Internet instead of working.
20

What would be the most professional choice of words for your response:

A
THIS WASN’T FOR ME.
B
Please stop spamming me with these messages for my coworker.
C
I wanted to help you protect my coworker’s privacy by letting you know I received this message intended for her.

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