5
QuizMultiple Choice

Conflict in the Workplace

Question 5 • *STPSB_Quest for Success 2627 James

John and Henry are both workers at a retail store. Their direct supervisor has told them to maintain quick service above all else. Later, their customer relations director tells them that they should always work to maintain excellent customer service above all else. Both John and Henry are confused as to what their priorities should be. This is an example of a conflict based on ______.a.Personality differencesb.Power strugglec.Poor communicationd.Jealousy

Answer
A
A
B
B
C
C
D
D
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John and Henry are both workers at a retail…