Cumulative Exam — Cumulative exam Answers

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1
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What options does the Table Tools Layout contextual tab contain? Select three options.modify text directionchange fontinsert rows and columnsadd border and shadingsplit table

A
modify text direction
B
change font
C
insert rows and columns
D
add border and shading
E
split table
2
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Why should characters such as / \ " ' * ; - ? [ ] ( ) ~ ! $ { } < > # @ & | space, tab, and newline be avoided in file names?

A
They are not descriptive of a file’s contents.
B
They are confusing to users.
C
File names are only permitted to contain letters and numbers.
D
They may have special meaning to the operating system.
3

Using the find and replace tool would be most appropriate when

A
changing the company name when the same letter is sent to different companies.
B
inserting a date field.
C
suggesting alternate word choices with the same meaning.
D
placing images alongside text.
4

Which of these functions may be used with positional arguments? Select four options.AVERAGECOUNTIFCOUNTSUMMAX

A
AVERAGE
B
COUNTIF
C
COUNT
D
SUM
E
MAX
5

Which of the following protects the rights of people with disabilities in the workplace?

A
Americans with Disabilities Act (ADA)
B
Buy American Act (BAA)
C
Individuals with Disabilities Education Act (IDEA)
D
Federal Employment Compensation Act (FECA)
6

Which method deletes a footer from a document?

A
Double-click the footer region and delete all the content in the Footer.
B
Click on the Insert tab on the ribbon, click the Footer button, and select Remove Footer from the list.
C
Double-click the footer region; under the Design tab in the Header & Footer group, click on the Footer button and select Remove Footer from the list.
D
All the above are methods for deleting a footer from a document
7

What does a file association specify?

A
the software needed to open a file
B
the file’s author
C
the file’s directory path
D
a list of related files
8

What is the best way to protect against the loss of important files?

A
firewalls
B
antivirus software
C
backup files
D
secure passwords
9

What type of major application has most changed the way people interact in their daily lives?

A
spreadsheet programs like Excel
B
communication programs like Gmail
C
word processing programs like Microsoft Word
D
multimedia presentation programs like PowerPoint
10

What is the HIPAA Privacy rule, and why does it affect IT professionals?

A
a law that prevents doctors from keeping patient records, which protects the medical rights of IT professionals
B
a law that explains how passwords should be protected, which must be followed by IT professionals
C
a law that mandates that medical records be kept electronically, which will be managed by IT professionals
D
a law that protects patient records, which states they can only be viewed by certified IT professionals
11

What are the four basic operating principles of the information processing cycle?

A
information, storage, input, processing
B
gathering, input, output, processing
C
input, gathering, software, output
D
input, processing, output, storage
12

What are the features of the Outline view in Word? Select three options.making it easier to deal with larger documentsmanipulating headingsdisplaying text with Heading styleschanging data inside headingsinserting Table of Contents

A
making it easier to deal with larger documents
B
manipulating headings
C
displaying text with Heading styles
D
changing data inside headings
E
inserting Table of Contents
14

What is the recommended procedure for disconnecting an external hard drive to avoid losing data?

A
Disconnect the hard drive’s power supply, then remove the drive.
B
Instruct the operating system to eject the drive before unplugging it.
C
Use the Power button to turn off the computer, then remove the drive.
D
Wait until the drive stops spinning, then remove the drive.
15

Which behavior demonstrates courtesy toward others in the workplace?

A
working long hours to complete a work assignment
B
solving complex technical problems to get a project schedule back on track
C
asking a coworker about his or her annual review results
D
consulting with a coworker before intervening in one of his or her projects
16

Chris needs to modify the default bullets that are used in a nonnumbered list in Word.Which method should he use?

A
Select the arrow next to the bullet list option in the Paragraph group.
B
Select the arrow next to the number list option in the Paragraph group.
C
Use the Styles group on the Home tab.
D
This cannot be done.
17

Which nonverbal communication technique is the best way to let customers know that you are honest?

A
making eye contact
B
holding a neutral facial expression
C
taking written notes
D
using expressive gestures
20

Business ethics are

A
an individual’s personal set of values in the workplace.
B
the way a company interacts with employees and customers.
C
are universal principles that govern how people behave in life.
D
subject to expensive fines and legal prosecution.

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