Benny is the facilitator for a group that meets weekly. Today, two of the group’s members, Nora and Neil, begin to argue. What would likely be the BEST thing for Benny to do in this situation?
Answer
A
Leave the room and let the members resolve it for themselves.
B
Use conflict resolutions skills to make sure each side is heard.
C
Have group members vote on who they think is right in this case.
D
Shut down the argument so that it does not negatively impact the group.