Making Decisions at Work Answers

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21
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Making decisions can be complicated if the decision makers ______.

A
Are overly affected by initial information
B
Have one good choice and one bad choice
C
Understand the consequences of their choices
D
None of the above
23

What does it mean to consider logic when prioritizing tasks?

Answer:

Considering logic means ranking tasks by practical factors such as importance, deadlines, consequences, and whether one task must be completed before another, rather than simply doing what you prefer or what seems easiest.

24

When defining the issue for which a decision has to be made, framing the issue in a positive way _____.

A
Allows everyone to feel good about the outcome
B
Eliminates negative consequences at the start
C
Helps point to a set of actions that should occur
D
Makes it easier to agree with coworkers
27

When making decisions, it is important to remember that ______.

A
No one ever makes good choices
B
No choice is perfect
C
Choices are set in stone
D
Confidence makes you seem arrogant
28

Effective decision makers are able to ______.

A
Predict most or all consequences of actions
B
Implement plans of action
C
Identify the resources available to them
D
List all realistic choices they can make
E
All of the above
31

When using a grid analysis to weigh your options, how can bias be introduced?

Answer:

Bias can be introduced by choosing criteria, assigning their importance, or scoring the options based on personal preferences or assumptions rather than evaluating each option consistently.

32

The purpose of assigning a number to each of the consequences in a grid analysis is to _______.

A
Allow the consequences to be ranked chronologically
B
Allow the consequences to be put in numerical order
C
Allow the consequences to be weighed and measured
D
Allow the consequences to be eliminated through subtraction
33

After making a decision, you still have to _____.

A
Celebrate your effectiveness
B
List your available resources
C
Implement a plan of action
D
Discuss your possible outcomes
34

An effective decision making process should include _____.

A
Discussion of unrealistic decisions
B
A team building exercise
C
Consideration of unlikely outcomes
D
An evaluation of available resources
E
All of the above
35

After making a decision, you still have to _____.

A
Celebrate your effectiveness
B
List your available resources
C
Implement a plan of action
D
Discuss your possible outcomes
36

If customer satisfaction is a criterion for decision making, then customer satisfaction _____.

A
Will be all that matters in the decision making process
B
Will be considered in the decision making process
C
Will not be considered in the decision making process
D
None of the above
40

Which is the most important step of the decision making process? Justify your answer.

Answer:

I think identifying the decision or problem is the most important step. If you do not clearly understand what needs to be resolved, you may compare the wrong options or use irrelevant criteria, making the rest of the process ineffective.

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