AnswersGA-Introduction to Business and TechnologyMaking Decisions at WorkQuestion 9
9
QuizMultiple Choice

Making Decisions at Work

Question 9 • GA-Introduction to Business and Technology

Preston has to make four phone calls to clients today. The call to Mr. Miller will take about an hour to complete, the call to Ms. Winnecuit will take about five minutes to complete, the call to Mr. Drudge will take about thirty minutes and the call to Mrs. French will take about fifteen minutes to complete. If all the calls are equally important, who should Preston call last?

Answer
A
Mr. Miller (1 hour)
B
Ms. Winnecuit (5 minutes)
C
Mr. Drudge (30 minutes)
D
Mrs. French (15 minutes)

Explanation

When all calls are equally important, doing the shorter calls first and the longest call last minimizes the total time clients spend waiting. Mr. Miller’s call takes about 1 hour, longer than the 30-, 15-, and 5-minute calls, so Preston should call Mr. Miller last.

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