Organizational Communication Answers

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Define organization and explain three of the characteristics of an organization. Give three examples of organizations, try to include an organization that you belong to.

Answer:

An organization is a group of people who coordinate their activities to achieve shared goals. Organizations have common goals, a structure that assigns roles and responsibilities, and communication that helps members coordinate their work. Three examples are a school, a local sports team, and a workplace or business. An organization I belong to could also be a school club, team, or another group I participate in.

7

Explain the three types of formal messages and give an example for each. Explain an informal (grapevine) message.

Answer:

The three types of formal messages are downward, upward, and lateral. Downward communication flows from a manager to employees, such as a supervisor sending instructions about a new procedure. Upward communication flows from employees to managers, such as an employee submitting a progress report or suggestion. Lateral communication occurs between people at the same level, such as two department coworkers coordinating a project. An informal, or grapevine, message spreads through unofficial conversations among members, such as coworkers sharing news about a possible change in the workplace.

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