Organizational Communication

Question 1

_________ goals may not be exactly the same, but they still work together for a common good.

Revolt · Accepted Answer

Compatible

Question 2

Explain the three types of formal messages and give an example for each. Explain an informal (grapevine) message.

Revolt · Accepted Answer

The three types of formal messages are downward, upward, and lateral. Downward communication flows from a manager to employees, such as a supervisor sending instructions about a new procedure. Upward communication flows from employees to managers, such as an employee submitting a progress report or suggestion. Lateral communication occurs between people at the same level, such as two department coworkers coordinating a project. An informal, or grapevine, message spreads through unofficial conversations among members, such as coworkers sharing news about a possible change in the workplace.

Question 3

____________: a formal message from people on the same hierarchy level.

Revolt · Accepted Answer

Lateral

Question 4

The flowchart above illustrates which type of organizational message?

Revolt · Accepted Answer

upward

Question 5

Define organization and explain three of the characteristics of an organization. Give three examples of organizations, try to include an organization that you belong to.

Revolt · Accepted Answer

An organization is a group of people who coordinate their activities to achieve shared goals. Organizations have common goals, a structure that assigns roles and responsibilities, and communication that helps members coordinate their work. Three examples are a school, a local sports team, and a workplace or business. An organization I belong to could also be a school club, team, or another group I participate in.

Question 6

The flowchart above illustrates which type of organizational messages?

Revolt · Accepted Answer

downward

Question 7

Organizations are structured.

Revolt · Accepted Answer

T

Question 8

The picture above is an example of a _____________ message.

Revolt · Accepted Answer

grapevine

Question 9

Organizations can be small or large groups.

Revolt · Accepted Answer

T

Question 10

The flowchart above illustrates which type of organizational message?

Revolt · Accepted Answer

lateral

Organizational Communication Answers

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