Positive Personal Qualities in the Workplace

Question 1

What should you do if you receive criticism at work?

Revolt · Accepted Answer

listen respectfully even if you don't like what's being said; show that you are actively listening to the speaker

Question 2

What are techniques for active listening? Select all that apply.

Revolt · Accepted Answer

asking clarifying questions, without interrupting; keeping eye contact

Question 3

Active listening requires asking during a conversation. This technique is used when receiving constructive criticism as well.

Revolt · Accepted Answer

a clarifying question

Question 4

What techniques are required to accept constructive criticism? Select all that apply.

Revolt · Accepted Answer

not interrupting or speaking until the other person is finished making a point; not frowning, sneering, or defensively folding arms in front of you

Positive Personal Qualities in the Workplace Answers