Positive Personal Qualities in the Workplace

Question 1

Active listening requires asking during a conversation. This technique is used when receiving constructive criticism as well.

Revolt · Accepted Answer

B: a clarifying question

Question 2

What techniques are required to accept constructive criticism? Select all that apply.

Revolt · Accepted Answer

A: not interrupting or speaking until the other person is finished making a point; C: not frowning, sneering, or defensively folding arms in front of you

Question 3

What should you do if you receive criticism at work?

Revolt · Accepted Answer

B: listen respectfully even if you don't like what's being said; C: show that you are actively listening to the speaker

Question 4

What are techniques for active listening? Select all that apply.

Revolt · Accepted Answer

A: asking clarifying questions, without interrupting; B: keeping eye contact

Positive Personal Qualities in the Workplace Answers

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