AnswersAL-Career PreparednessAssessment in the Workplace

Assessment in the Workplace Answers

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1
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Select all the options that best answer the question. What techniques can be used to assess a product?

A
customer surveys
B
focus groups
C
interviewing employees on the production line
D
reviewing sales data
2
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One of the first things needed to implement a proper assessment is/are

A
goals and objectives to measure against
B
a project plan
C
diagrams of various business processes
3

To assess the success of a product, it is a good idea to

A
ask management
B
ask your customers
C
check the product against the original manufacturing plans
4

Project management must assess not only the work being done, but also

A
the measurement criteria
B
the process itself
C
the business goals
5

Select all the options that best answer the question. What components are used to evaluate product success?

A
repeat purchases
B
product complaints
C
customer interviews indicating level of product satisfaction
D
product returns

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