Read the sentence below and answer the question that follows. Gramps had been coaching at the local college when he quit and went to work at the bank. What does the tense of the underlined verb reveal about the subject?
Read the sentence below and answer the question that follows. Dancers from the movie Rize continue to spread their inspirational message of hope to Los Angeles’ South Central youth. How should the sentence above be rewritten to correct the subject-verb agreement error?
Read the sentence below and answer the question that follows. The dance crew, after performing for the crowd, wash the paint from their faces. Which subject-verb agreement rule applies to this sentence?
Read the passage below and answer the question that follows. My mom gave me a Kool Action game for my birthday on October 27, 2010, and I was SO excited. When I opened it, I could see that parts were missing, so we went back to the store and tried to return it. They said tough luck and wouldn't even talk to us. Now, I'm writing to you to try and get my money back so I can get something else for my birthday that actually works. Mom said it cost $109.99, but we spent a lot of time trying to get it returned, so I think you should send me at leat $125.00. Besides, it was for my birthday! The passage above is excerpted from the body of a letter of complaint. Which statement evaluates the effectiveness of this passage best?
Read the sentence below and answer the question that follows. Gramps had been coaching at the local college when he quit and went to work at the bank. What is the tense of the underlined verb?
Which statement is false?
Which sentence uses the underlined word correctly?
Which statement contains a subject and a verb in agreement?
Which verb form is used to indicate present perfect tense?
Which sentence indicates that a past event was in progress when it was interrupted?
What should be included in the closing portion of your letter or e-mail?
What advantage does a business letter have over an e-mail?
Where should you look to find contact information about a company? I. on the company website II. at your local library III. in the Federal Citizen Information Center directory
Which action should be the first step in dealing with a problem concerning a product or service you purchased?
A subject with at least two parts joined by and, or, or nor is __________.
Read the quotation below and complete the instruction that follows. "The view of life I communicate in my pictures excludes the sordid and ugly" (Rockwell). Select the indirect quotation that correctly sequences the verbs.
Which statement is true?
Why is it important to address your letter to a specific person?
Read the quotation below and complete the instruction that follows. "Right from the beginning, I always strived to capture everything I saw as completely as possible" (Rockwell). Select the indirect quotation that correctly sequences the verbs.
The __________ is used for an event that will continue to occur in the future until a specific time.
Which statement illustrates the most appropriate tone and vocabulary to use in a letter of complaint?
Analyze the image below and answer the question that follows. Image courtesy of the New Mexico Tourism Department Which statement about this image is false?

If you do use e-mail to send a complaint, it’s a good idea to __________.
Which of the following is not a demographic classification?
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