Speaking and Listening Answers

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Walt is asked to give a speech to his coworkers, and he decides to try to use a speech written by the great speaker President John F Kennedy. Walt is unlikely to succeed in his speech because _____.

A
The audience will sense that he is being insincere
B
The audience will not understand why he is speaking oddly
C
The audience will lack engagement with his speech.
D
All of the above
2
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In order to make sure that audiences can correctly identify your mood and attitude during speech, it is necessary to make sure you have correct _____.

A
Enunciation
B
Pronunciation
C
Intonation
D
Elucidation
3

Which of the following is NOT considered a form of communication?

A
E-mail
B
Sign language
C
Smiling at someone
D
Talking to yourself
4

Communication is an interaction between a sender and receiver involving a transfer of _____.

A
Pronunciation
B
Information
C
Verbal elements
D
Power
5

If you don’t understand a point made by a speaker, it is okay to _____.

A
Tell the speaker they are not communicating well
B
Request that the speaker start over again
C
Ask a question to help clarify their statement
D
Ignore the topic because of its difficulty
6

When you are HEARING speech, it means that _____.

A
You are paying close attention
B
The sound has reached your ears
C
Effective communication is occurring
D
The speaker is addressing you
7

It is important for a speaker to understand the needs of the audience because _____.

A
It helps the speaker to say exactly what the audience wants to hear
B
The audience will write a review of the speaker’s performance
C
It helps the speaker to hone their message for the audience
D
The audience will feel pleased at compliments they receive
8

It is effective to take notes as a memory aid.

A
T
B
F
9

Taking notes on a customer complaint is a form a communication.

A
T
B
F
10

A speaker should aim to be simple, rather than complex.

A
T
B
F

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