Researching your company’s mission statement will allow you to create a team goal that ______.a.Is very clever and well writtenb.Engages upper managementc.Contrasts with other teamsd.Fits with your company culture
Teams have better communication than other workers because they get to ______.a.Know each other betterb.Attend communication seminarsc.Earn extra benefits packagesd.Use better telephones
Which of the following would be a benefit of a cross-functional team?a.Redundancy allows mistakes to be corrected quicklyb.Focused attention can be given to tasksc.A range of backgrounds enriches their workd.Higher level technical ideas can be discussed
The role of a facilitator is comparable to the role of a ______.a.Quarterbackb.Point guardc.Coachd.Catcher
What is the purpose of active listening?a.To listen to as many people as possible at onceb.To show your understanding of what others sayc.To understand what people say as you stay actived.To hear things that are said by active people
In the end, businesses that use teams tend to have ______.a.Fewer sick leavesb.More profitsc.More managementd.Fewer products
An effective team would never have ______.a.Multiple long term goalsb.A series of coordinated deadlinesc.Unclear definitions of goalsd.Goals which mesh with the company culture
A mission statement allows a company to communicate to workers and customers its ______.a.Purpose and valuesb.Product and profit planc.Purpose and profit pland.Product and values
In the past, workers would usually complete ______.a.A variety of tasks on a daily basisb.The same tasks every dayc.Thinking based workd.Management intensive work
Team planning should be conducted ______.a.By the facilitatorb.As a teamc.By a managerd.As individuals
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Ethical Behavior
Unit Test
Conflict in the Workplace