AnswersFoundations of Personal Wellness - EL2082 AFirst Aid

Topic Test Answers

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An active listener is someone who interrupts the speaker to ask questions.

A
T
B
F
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Which of the following is a barrier to effective communication?

A
using excessive amounts of jargon
B
communicating while physical distractions are present
C
using an incorrect communication channel
D
all of the above
63

Conflict resolution includes all of the following EXCEPT:

A
negotiation and diplomacy between parties
B
continued aggression between parties
C
involvement and engagement of each party
D
nonviolently reaching a solution
64

Speaking skills to work on for effective communication include __________.

A
reading body language and active listening
B
voice volume, tone, and pitch
C
reading body language and voice volume
D
tone, pitch, and active listening
65

Conflict resolution is a violent method or process of finding a solution to a conflict.

A
T
B
F
66

Assertive people have all of the following attributes EXCEPT:

A
self-respect
B
respect for others
C
high self-esteem
D
superior attitude
67

Text messaging is an example of nonverbal communication. Please select the best answer from the choices provided.

A
T
B
F
68

Which of the following statements is NOT true about good communication?

A
Good communication makes it difficult to express wants and needs.
B
Good communication helps prevent misunderstandings.
C
Good communication allows for expression.
D
Good communication builds healthy relationships.
69

Which of the following statements is a blaming message?

A
"I think we made a mistake."
B
"You've messed up everything!"
C
"We can't mess this up."
D
"I apologize for the error."
70

Which of the following statements is considered a neutral argument?

A
"You need to be a professional about this."
B
"I feel we can improve our communication."
C
"I hope you can work on this issue."
D
"It would be best if you try a little harder."
71

You discover that your friend has been experimenting with drugs and you notice that their behavior is increasingly aggressive. It's best not to do anything because it's probably just a phase that will disappear soon. Please select the best answer from the choices provided.

A
T
B
F
72

Which factor is important while brainstorming?

A
haggling over failed solutions
B
pursuing one party's objectives
C
taking a break when facing roadblocks
D
never compromising
73

Which of the following constitutes violence?

A
physical harm
B
mental harm
C
emotional harm
D
all of the above

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