Topic Test Answers

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The process of sending and receiving messages with words defines _____.

A
verbal communication
B
nonverbal communication
C
open communication
D
empty communication
63

_____ is an important part of the interview process. It allows you to consider how you did in the interview, examining your strong and weak points.

A
Active listening
B
Self-evaluation
C
Networking
D
Empathizing
64

If an interviewee asks questions at the end of an interview they are:

A
wasting the interviewers time
B
taking unnecessary steps
C
showing interest in the job
D
all of the above
66

When delivering a 60-second commercial in an interview, you should NOT:

A
Keep the commercial concise
B
Play a recorded version from your phone
C
Tailor the commercial to the employer
D
Focus and polish the content
67

Tracy recently had an interview at the local pet store and was offered a position. After weighing the pros and cons, she determined the job was not the right fit for her. How should Tracy follow-up with her job offer?

A
Tracy should send the pet store a rejection letter.
B
Tracy should call the interviewer, politely reject the offer, and thank them for the opportunity.
C
Tracy does not need to do anything.
D
Even though she is not taking the position, Tracy should ask for a job offer letter to include in her career portfolio as evidence of her employability.
68

The purpose of this category of interview questions is to obtain factual information about the interviewee.

A
General information questions
B
Behavioral questions
C
Character questions
D
Stress questions
70

If you are offered a job at an interview, you should _____.

A
ask for at least one day to think it over
B
say yes immediately so the employer won't offer the job to someone else
C
ask for the company's press kit or annual report
D
accept immediately, but only if they are willing to negotiate a higher salary
75

Indirect interview requests include of all of the following techniques EXCEPT:

A
Requesting an informal meeting with a person in the company
B
Requesting an interview through an employment agency
C
Requesting an interview through a human resources department
D
Requesting an interview during a telephone call to the employer
76

It is a good idea at an interview to _____.

A
bring a friend along for moral support
B
dress conservatively
C
take along a snack in case you get hungry
D
hide a tape recorded in your briefcase
78

The process of sending and receiving messages with words defines _____.

A
verbal communication
B
nonverbal communication
C
open communication
D
empty communication
79

Which of the following people would be considered a gatekeeper?

A
Administrative support person
B
Receptionist
C
Human resources staff
D
All of the above
80

Which of the following documents thanks the interviewer and restates the applicant’s interest in the job?

A
Cover letter
B
Acceptance letter
C
Thank-you letter
D
Rejection letter

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