Topic Test Answers

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What information should be included in the closing paragraph of a thank-you letter?

A
Mention skills that were omitted during the interview
B
Reinforce any points perceived as weaknesses
C
Mention looking forward to a response
D
Reinforce interest and fit for the position
46

The process of sending and receiving messages without using any spoken words defines _____.

A
verbal communication
B
nonverbal communication
C
open communication
D
empty communication
47

Which of the following do you NOT need to do upon the completion of an interview?

A
Draft a formal offer letter
B
Evaluate your performance
C
Deal with acceptance or rejection
D
Sent a follow-up letter
48

Many employers don't focus on an applicant's job skills. Instead, they say the most important thing is _____.

A
the perfect résumé
B
the best previous work experience
C
new shoes
D
the right attitude
50

Expected professional behavior based on courtesy and cultural norms defines _____.

A
dinner rules
B
appropriate dress
C
business etiquette
D
office procedures
51

The purpose of this category of interview questions is to learn about the interviewee’s personal attributes.

A
General information questions
B
Behavioral questions
C
Character questions
D
Stress questions
53

If an interviewee asks questions at the end of an interview they are:

A
wasting the interviewers time
B
taking unnecessary steps
C
showing interest in the job
D
all of the above
54

The purpose of this category of interview questions is to explore the applicant’s past performance and behaviors.

A
General information questions
B
Behavioral questions
C
Character questions
D
Stress questions
56

Why is it important to carefully document an interview?

A
You can learn from the problems and successes during the interview
B
It can help you determine if the company is the right fit for you
C
Documenting the information can help you prepare for a second interview
D
All of the above
57

A _____ is a document that thanks an interviewer and restates an applicant's interest in the job.

A
thank-you letter
B
letter of acceptance
C
rejection letter
D
cover letter

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