Topic Test Answers

Writers should avoid jargon because jargon ______.a.Takes too long to useb.Limits what ideas can be exploredc.Conveys too much informationd.Is difficult for many to understand

Using the entire decision making process may be unnecessary when _____.a.There are many factors to take into accountb.Decisions are small and inconsequentialc.The path to action is not cleard.Many alternative decisions are in competition

When trying to gather information in order to identify a problem, it is important to _______.a.Evaluate the best course of actionb.Find reliable sourcesc.Embrace your assumptionsd.Generate multiple solutions

Walt is asked to give a speech to his coworkers, and he decides to try to use a speech written by the great speaker President John F Kennedy. Walt is unlikely to succeed in his speech because _____.a.The audience will sense that he is being insincereb.The audience will not understand why he is speaking oddlyc.The audience will lack engagement with his speech.d.All of the above

What is one course of action available in every decision making process?a.Respond in a way which will have only positive consequencesb.Respond in a way which will have no negative consequencesc.Choose to do nothing about the issued.None of the above

When a person is unable to make a decision because they have no way to process and weigh the risks and rewards in front of them, they are said to have _____.a.Excessive resourcesb.A stiff upper lipc.Analysis paralysisd.Grid analysis

Which is the most important step of the decision making process? Justify your answer.

The use of short, direct sentences with no fluff is known as ______.a.Business styleb.Casual stylec.Creative styled.Direct style

If a speaker misunderstands their purpose, what could go wrong?

What does it mean to say that active listening is an attitude?

When choosing a font for your electronic communications, you should NEVER select ______.a.Times New Romanb.Calibric.ComicSansd.Arial

Communication requires a sender and a receiver.

In order to make sure that audiences can correctly hear all the syllables of the words you are speaking, it is necessary to make sure you have correct _____.a.Enunciationb.Pronunciationc.Intonationd.Elucidation

What are the six basic step of the problem solving process?

One problem with using e-mail is that ______.a.People will think you are a nerd if you use e-mailb.E-mail is considered too formal for most communicationc.Once e-mail is sent out, it cannot be taken backd.E-mail is expensive to use and maintain