Unit 8: People Skills in Criminal Justice — Final exam

Question 1

Law enforcement officers are more likely to commit suicide than those who choose other professions.

Revolt · Accepted Answer

True

Question 2

Which is a synonym for nonverbal communication?

Revolt · Accepted Answer

body language

Question 3

All of the following are good stress management techniques EXCEPT which of the following?

Revolt · Accepted Answer

drinking alcohol

Question 4

People who are especially susceptible to compassion fatigue have a high capacity for which of the following emotions?

Revolt · Accepted Answer

empathy

Question 5

When faced with a conflict, police officers should always do what?

Revolt · Accepted Answer

Be calm and nonconfrontational.

Question 6

Arriving at work on time every day is a positive:

Revolt · Accepted Answer

work habit.

Question 7

Some people are so intimidated by the presence of a law enforcement officer that they may shut down unless the officer takes steps to reassure them that they are there to help. What type of conflict resolution tool would help an officer deal with this kind of situation?

Revolt · Accepted Answer

active empathy

Question 8

The way an individual behaves on the job is determined mostly by which of the following?

Revolt · Accepted Answer

personality

Question 9

Error

Revolt · Accepted Answer

Treat everyone with common decency and respect.

Question 10

Work habits are the behaviors you demonstrate on the job each day. Which of the following is an example of strong work habits on display?

Revolt · Accepted Answer

A parole officer completes most of their tasks on time.

Unit 8: People Skills in Criminal Justice — Final exam Answers

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