Bridging Differences — Unit test

Question 1

Which of the “Effective Listening Strategies” do you need to improve on? What steps will you take to improve?

Revolt · Accepted Answer

Answers will vary but should refer specifically to one of the 5 “Effective Listening Strategies” and should describe specific steps the student can/will take to improve.

Question 2

What steps can you take to overcome barriers created by different communication codes?

Revolt · Accepted Answer

Answers will vary but could include things such as; learning a new language, trying to learn key phrases in new languages, become familiar with different nonverbal communication norms or relying on an interpreter.

Question 3

Men tend to emphasize ____________ when communicating.a.gesturesb.verbal messagesc.honestyd.comedy

Revolt · Accepted Answer

B

Question 4

Describe a situation in which you would have to make extra effort to listen to someone talking.

Revolt · Accepted Answer

Answers will vary but may include: having a conversation in a crowded room, paying attention in class when you are tired, making an effort to understand a difficult concept as it is being explained.

Question 5

Write a brief dialogue that reflects the principle of asking thoughtful questions and listening to the response.

Revolt · Accepted Answer

Answers will vary.

Question 6

“What a given group of people appreciates” are their ___________.a.cultural contextsb.culture shockc.cultural educationd.cultural values

Revolt · Accepted Answer

D

Question 7

Which of the following statements reflects certainty as a cultural value?a.“Your answer was too vague; I don’t understand what you mean!”b.“I’d rather you were direct and upfront with me.”c.“Just say what you mean! Don’t beat around the bush.”d.All of the above

Revolt · Accepted Answer

D

Question 8

Which statement reflects a culture that values collectivism?a.“I am sure I can do a good job on this project.”b.“We need to work together to ensure our projects success”c.“I am in charge; I’ll assign each of you tasks so we can get this finished”d.All of the above reflect collectivism

Revolt · Accepted Answer

B

Question 9

What is the primary difference between a culture that values collectivism and a culture that values individualism?

Revolt · Accepted Answer

The primary difference is that collective cultures value the achievements of groups, while cultures that emphasize individualism value the achievements of individuals.

Question 10

Which statement reflects a culture that would be categorized as “feminine”?a.“I think we can find a compromise that everyone can be happy with.”b.“Men and women are equally capable of being successful in the workplace.”c.“I understand you are worried about completing the project on time.”d.All of the above

Revolt · Accepted Answer

D

Bridging Differences — Unit test Answers

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