Listening Styles and Effective Listening — Unit test Answers

How-to speeches would likely appeal to ________________.a.time-oriented listenersb.people-oriented listenersc.action-oriented listenersd.all of the above

Paying attention to nonverbal communication can ________________.a.help you be an effective listenerb.distract you while listeningc.lead to miscommunicationd.offend the speaker

Which of the following statements is true? a. Effective responses are always timely. b. Effective responses must not take into account the speaker's feelings. c. During a disagreement, it is impossible to respond effectively. d. If your response contains criticism, it may be best to wait a little while before responding. Please select the best answer from the choices provided

At the end of the listening process you ______________.a.choose a sound to focus onb.make an effort for recallc.provide feedbackd.assign meaning

Which of the following is a strength in how men communicate? a. They are often direct. b. They enjoy a well-told story. c. They speak to large audiences. d. They share personal experiences. Please select the best answer from the choices provided

Using the five steps of the listening process, once you have chosen a sound to focus on, what must you do? a. assign meaning b. make an effort to attend c. provide feedback d. stop listening Please select the best answer from the choices provided

There have been ____________ in how men and women communicate. a. changes b. similarities c. differences d. all of the above Please select the best answer from the choices provided

An effective response is___________ and ___________.a.honest; criticalb.useful; condescendingc.empathetic; sympatheticd.descriptive; brief

Men have often been listened to because they tend to be _____________. a. physically larger than women b. faster than women in races c. awake earlier than women d. louder than women Please select the best answer from the choices provided

Effective responses are _____________.a.self-centeredb.sympatheticc.usefuld.all of the above

_____________ occurs when you focus your attention on the speaker and make an effort to understand what is being said.a.Respondingb.Active listeningc.Nonverbal communicationd.all of the above

If you are trying to attend to communication, you are _________________.a.making an effort to remain focusedb.choosing which sounds to focus onc.becoming distractedd.ignoring everything you do not want to hear

“Hang on just a second, I need to take this call.” This statement violates which principle of active listening? a. Paraphrase the speaker’s words b. Validate emotions c. Avoid trying to solve problems d. Turn off competing messages Please select the best answer from the choices provided

What is collaboration? a. working successfully with other people b. struggling when working with other people c. telling other people how they can work best d. choosing to work alone instead of with other people Please select the best answer from the choices provided

As more women have become company leaders, which style of communication do they often use? a. ignoring employees b. telling employees what to do c. asking employees for their opinions d. allowing employees to do what they want Please select the best answer from the choices provided

“Why is To Kill a Mockingbird your favorite book?” is an example of _______________.a.asking questions to improve listeningb.interrupting the speakerc.changing the subjectd.being rude

In communication, modeling means _____________. a. telling others how to listen b. showing others how to listen c. understanding what others say d. misunderstanding what others say Please select the best answer from the choices provided

As leaders, men and women are most effective when they practice communication that is ____________. a. “top-down” b. “bottom-up” c. “side-to-side” d. “inside-out” Please select the best answer from the choices provided

“Active listening” means to _______________. a. be quiet when someone is speaking b. check your understanding of what someone said c. ask questions about what someone said and meant d. all of the above Please select the best answer from the choices provided

“First, we need to decide on a topic for our presentation, then we’ll assign tasks.” This would most likely appeal to a person with a _____________ listening style.a.forward-thinkingb.people-orientedc.action-orientedd.rapid-processing