15
QuizMultiple Choice

Project Management Skills — Unit test

Question 15 • TX-Business Information Management (BIM) I

Why is it important for people to express resentments in the workplace?

Answer
A
Expressing resentments while working with customers improves customer service.
B
Unexpressed resentments always lead to physical violence.
C
Unexpressed resentments can build and hamper work performance and morale.
D
Employees who express resentments daily create the best products and services.
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