Unpredictable policies can result in conflict because employees may ______.
The problem with saying something hurtful during a heated conflict is that you can damage your relationships because you ______.
When you are in a conflict that you are not passionate about, it is seen as gracious to sometimes ______.
One positive consequence of conflict is that people often ______.
John and Henry are both workers at a retail store. Their direct supervisor has told them to maintain quick service above all else. Later, their customer relations director tells them that they should always work to maintain excellent customer service above all else. Both John and Henry are confused as to what their priorities should be. This is an example of a conflict based on ______.
Withdrawal from a conflict is best used when ______.
During the conflict resolution process, which of the followings statements would be appropriate when defining the problem?
Conflict in the workplace is ______.
Your body’s automatic, physical response to conflict is called ______.
What is the difference between an “I” statement and a “You” statement?
During conflict resolution, it is important to discuss what parts of a plan both sides agree with because it ______.
Which of the following statements is the best way to state your position in a conflict?
It is important to keep the lines of communication open because it will ______.
Did you find these answers helpful?