Answers PHOENIX ACADEMY Communication Skills IC B Tarman 21st-Century Skills: Professional Electronic CommunicationQuestion 2

2

QuizMultiple Choice

21st-Century Skills: Professional Electronic Communication

Question 2 • PHOENIX ACADEMY Communication Skills IC B Tarman

What should be done before sending a business e-mail?

Answer

A

checking spelling, having a colleague review it, and verifying recipients

B

sending a test e-mail first

C

calling the individual to check the e-mail address

D

inserting an image to add impact

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