5
QuizMultiple Choice

21st-Century Skills: Professional Electronic Communication

Question 5 • PHOENIX ACADEMY Communication Skills IC B Tarman

What is the best reason a formal tone and language should be used in professional electronic communications?

Answer
A
Informal communications are more easily misinterpreted.
B
Informal communications provide a written record.
C
The use of formal tone and language is required by most businesses.
D
Using formal tone and language makes you sound smarter.
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