Conflict in the Workplace Answers

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1
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The third party which is authorized to make a final decision in a dispute is called the ______.

A
Mediator
B
Arbiter
C
Supervisor
D
Manager
2
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Explain how can you avoid conflict by adjusting your own behavior?

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3

Which of these is not a way of maintaining open communication?

A
Invite coworkers to lunch to discuss issues
B
Say hello to everyone you see in a day
C
Regularly check in to see progress on a project
D
Talk only to managers for status reports
4

Compare and contrast mediation with arbitration.

Answer not available
5

Discuss the advantages and disadvantages of “agreeing to disagree” over a conflict.

Answer not available
6

The worst possible consequence of conflict is ______.

A
Stress
B
Hurtful words
C
Damaged relationships
D
Violence
7

Racism and sexism are both types of ______.

A
Jealousies
B
Prejudices
C
Conflicts
D
Arguments
8

What is the difference between a conflict based on a power struggle and a conflict based on a personality difference?

Answer not available
9

Frank is unwilling to work with women, because he feels they cannot work at a high enough level and are not held to the same standards. There is tension between him and many of his fellow workers. This is an example of a conflict based on ______.

A
Power struggle
B
Scarce resources
C
Prejudice
D
Jealousy

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