Lesson 15.2 Communication Skills

Question 1

A company is inclusive of people of all backgrounds (gender, age, ethnicity, and race). This is an example of .

Revolt · Accepted Answer

diversity

Question 2

A diverse workforce is valuable to employers because it .

Revolt · Accepted Answer

promotes a better mix of ideas

Question 3

Racial diversity helps minimizes , which occurs when a group makes faulty decisions due to similar thinking and not allowing alternative ideas to surface.

Revolt · Accepted Answer

group think

Question 4

Companies benefit from older workers because .

Revolt · Accepted Answer

they often have a lot of experience

Question 5

What are the advantages of a diverse workforce? Select all that apply.

Revolt · Accepted Answer

Diversity creates an atmosphere of innovation and creativity through diverse viewpoints.; Companies committed to diversity set themselves apart from their competition and spark loyalty in their employees and customers.; Diversity makes it easier to recruit new employees.; Access to a greater pool of candidates means better odds of hiring the best person for the job.

Question 6

The Americans with Disabilities Act (ADA) says that employers must make for disabled workers to perform their jobs.

Revolt · Accepted Answer

reasonable accommodations

Lesson 15.2 Communication Skills Answers

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