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AssignmentMultiple Select

Lesson 15.2 Communication Skills

Question 4 • GA-Introduction to Business and Technology

What are techniques for active listening? Select all that apply.

Answer
A
asking clarifying questions, without interrupting
B
keeping eye contact
C
indicating full agreement to what is being said

Explanation

Asking clarifying questions without interrupting helps you understand the speaker, and keeping eye contact shows attention. Active listening does not require agreeing with everything the speaker says; you can listen carefully while still holding a different view. Therefore, the applicable techniques are asking questions respectfully and keeping eye contact.

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