Analyze and Adapt to Your Audience — Unit test

Question 39 • TX-Communication Applications

Which of the following is an example of a physiological issue that may affect understanding?

Answer

An audience member is preoccupied by a recent argument with his spouse and does not listen to the speaker.

An audience member is hard of hearing and cannot hear the speaker.

An audience member cannot hear the speaker due to malfunctioning sound equipment.

An audience member is rustling papers causing others not to be able to hear the speaker.

Explanation

A physiological issue comes from a person’s physical condition or senses. Being hard of hearing can prevent an audience member from hearing and understanding the speaker, so choice B is correct. A recent argument is a distraction, while malfunctioning equipment and rustling papers are environmental or external barriers.

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