AnswersDSD-CR-Digital Studies-Term 2Appropriate Email Use

Appropriate Email Use — Unit test Answers

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22
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Keisha wants to change the default printer before printing an e-mail. Which steps will accomplish this task?

A
on the Home tab, clicking Print and choosing the desired printer from the Printer drop-down list
B
on the File tab, clicking Print and choosing the desired printer from the Printer drop-down list
C
on the Home tab, clicking Open and choosing the desired printer from the Printer drop-down list
D
on the File tab, clicking Open and choosing the desired printer from the Printer drop-down list
23
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When is it most appropriate to quote from an e-mail message in a response?

A
when you want to simply write to the sender without starting a new e-mail
B
when you want to include specific confidential or embarrassing information
C
when the quote makes the response e-mail too long for the recipient to read
D
when the quote is part of a series of e-mails written by more than one person
24

Which statement best compares a reply message and a forwarded message?

A
Both include the message history by default.
B
Both are intended to respond to the original sender only.
C
Both are initiated in the View tab.
D
Both automatically populate the “To:” field.
25

Read the following e-mail, and then answer the question below.Dear Sandra,Attached are the estimated project times you requested. I would appreciate it if you could approve them as soon as possible so I can distribute them to the supervisors. Please let me know if you have any questions.Thank you,Rajiv, Junior Project ManagerWhat best explains why this e-mail is an example of good e-mail etiquette?

A
It gets to the point concisely and politely.
B
It includes a lot of detailed information.
C
It leaves the recipient with questions.
D
It uses friendly, informal language.

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