Communication Skills — Unit test Answers

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21
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Stressors and negative emotions are both _______.

A
avoidable
B
unhealthy
C
manageable
D
conscious
22
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Your reputation in the workplace will largely be determined by your ______.

A
Salary
B
Honesty
C
Job title
D
Job responsibilities
23

What is an example of using inappropriate communication in a meeting?

A
sharing a humorous anecdote to set a relaxed tone
B
using friendly, informal language to provide an opinion
C
sharing information on a topic secondary to the agenda
D
using profanity or offensive language to express an idea
24

When would an employee most likely need to demonstrate teamwork?

A
while reading and responding to emails
B
during a performance review with a supervisor
C
during a project that involves several coworkers
D
while completing an assignment on their own
25

What is the most effective tip for using the preferred communication style in the workplace?

A
Always be friendly and informal.
B
Be more formal with supervisors.
C
Try to speak as quickly as possible.
D
Use only the most necessary words.

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Communication Skills — Unit test Answers…