6
QuizMultiple Choice

21st-Century Skills: Professional Electronic Communication

Question 6 • PHOENIX ACADEMY Communication Skills IC B Tarman

Analyze the e-mail below and answer the question that follows. Imagine that this is an e-mail you are getting ready to send. Because this message is business related, you know you should review it before you hit "send." Review all elements of the e-mail. Aside from needed proofreading, which statement reflects the best way to improve this e-mail?

Question illustration
Answer
A
A subject line should always be included.
B
It is fine to leave the subject line blank when your topic is general.
C
The e-mail is correct and appropriate to send as it is.
D
You should always CC a colleague.
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