AnswersAL-Career PreparednessOrganizations

Organizations — Unit test Answers

3 verified answers
1
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What is the best way to describe storyboarding in project management?

A
using spreadsheets to track project resources and budget
B
using graphics to sequence a project’s phases and tasks
C
using calendars to update a project’s to-do list and schedule
D
drawing images for the project’s design and mapping tasks
2
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Which example is the best demonstration of initiative?

A
You don’t complain about the heavy workload you’ve been assigned.
B
You offer to take on some extra work when a coworker is out sick.
C
You agree to stay late to finish your work because you took a long lunch.
D
You always think carefully about a bad situation before proposing a solution.
3

A popular and useful tool for strategic planning is SWOT analysis. SWOT stands for

A
strengths, worthiness, opportunities, training.
B
specifics, winners, optimism, threats.
C
strengths, weaknesses, opportunities, threats.
D
specifics, worthiness, optimism, training
4

Which type of workplace culture emphasizes the development of new skills?

A
achievement-based
B
adaptive-based
C
involvement-oriented
D
consistency-oriented
5

What functions would it be most important for a project management software program to have?

A
create spreadsheets to manage money , create lists of supplies, and update the project team
B
create calendars and schedules, manage project budgets, and enable file sharing
C
create images for storyboarding, collect project images, and enable file sharing
D
create to-do lists, manage schedules, and send automatic updates to the project team
6

Which statement describes a potential pitfall of assessing group performance?

A
Members of a group may gang-up and unfairly focus their criticism on one person.
B
Members of a group may focus too much on results-based evaluations.
C
Members of a group may assess the overall accomplishments of the group.
D
Members of a group may take a share in the responsibility for the performance of the group.
7

One popular system for defining effective goals uses the acronym SMART, which stands for

A
Smart, Measurable, Aligned, Responsible, Timely
B
Specific, Measurable, Attainable, Relevant, Time-bound
C
Specific, Measurable, Action-oriented, Realistic, Timely
D
Specific, Measurable, Aligned, Responsible, Time-bound
8

Read the following scenario, and then answer the question below.Kim is assigned to write an important company report with Philip and Tara, her coworkers. Because Kim prefers to work alone, she decides to do the report herself without telling her boss or her assigned coworkers.Which inappropriate work behavior is Kim exhibiting?

A
gossiping and harassing coworkers
B
shifting blame in a negative situation
C
passing off assigned work to coworkers
D
refusing to collaborate on team projects
9

Which statement describes a strategy for improving one’s organization and time management at work?

A
Buy a new clock for your office.
B
Download your favorite MP3s to listen to during work.
C
Draw a matrix of project deliverables and deadlines on your whiteboard.
D
Use your e-mail program’s calendar to track your friends’ birthdays.
10

How should an employee react when receiving constructive criticism?

A
offer to take a class to correct his or her mistake
B
interrupt the speaker as necessary to ask questions
C
respectfully cast his or her eyes downward in sadnes
D
use positive body language and facial expressions
11

How can diversity in the workplace make a company more competitive in a global market?

A
Diversity inhibits critical thinking and prevents disagreement among team members about global business strategies.
B
Diversity minimizes group think and can bring new ideas, attitudes, and experiences to the development of global products and services.
C
Diversity promotes global domination of the marketplace.
D
Diversity is a moral virtue, and morals are consistent worldwide.
12

Which of the following is least likely to help a team solve a problem together?

A
meet as a team and examine a problem
B
divide work according to skill and ability
C
reconvene with team members periodically until a problem is solved
D
limit communication between meetings to maximize creative thinking
13

Which of the following demonstrates active listening while receiving constructive criticism well?

A
“I don’t think what you are saying is helpful to me.”
B
“Okay. Thank you. So where do you want to go for lunch?”
C
“You mentioned that the quality of my software code could be better. You need to look at what Joe is writing. My code is far superior to his.”
D
“You mentioned that the quality of my software code could be better. Can you tell me more about this and what I should look for?”
14

What is the advantage of developing criteria for assessing the effectiveness of business products and processes?

A
Assessment criteria are answers.
B
Assessment criteria are inexpensive.
C
Assessment criteria provide you with a list of relevant things to measure.
D
Assessment criteria provide you with a list of people to contact to learn more about process mentoring.
15

Why is it important for people to express resentments in the workplace?

A
Expressing resentments while working with customers improves customer service.
B
Unexpressed resentments always lead to physical violence.
C
Unexpressed resentments can build and hamper work performance and morale.
D
Employees who express resentments daily create the best products and services.
16

Which of the following demonstrates the ability to accept constructive criticism well?

A
Making eye contact with the speaker and showing positive body language.
B
Making eye contact with the speaker and smiling broadly.
C
Looking down at your hands while the speaker is talking.
D
Looking down at your hands while the speaker is talking and holding your breath.
17

Which statement best describes what a project manager controls?

A
the overall choice of which work becomes a project
B
the overall deadline when a project is due
C
the overall resources allocated for a project
D
the delegation of responsibilities in a project
18

Which behavior demonstrates teamwork?

A
Write a blog post about the value of teamwork.
B
Go out to lunch with coworkers.
C
Collaborate with coworkers to solve a technical problem.
D
Read a book about what one can learn from participating in team sports.
19

Which of the following least demonstrates using leadership and teamwork skills to accomplish a goal?

A
creating a schedule for workflow
B
asking a team member in a team meeting why their work is lagging behind schedule
C
making sure all team members have the resources they need to accomplish their parts of a project
D
monitoring the progress of a project
20

Which of the following sentences is most appropriate for written communication at work or with a customer?

A
Dude, I just know our new product will make you LOL when I demonstrate it for you!! :)
B
I’ll be happy to dog-and-pony a demo of our new XVG just as soon as we can get a space on the Corpcal.
C
I cannot tell you how pleased I will be to hear from you, at any time that you choose to contact me, if you would like to spend any amount of time at our office or at your workplace viewing a thrilling demonstration of our spectacular new product.
D
Please contact me when you’re ready for a demonstration of our new product.

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